777cd Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") sets out how 777cd ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "your") who access or use the 777cd online casino and sports betting platform at 777cd.one (the "Platform"). This Policy forms part of our Terms and Conditions and should be read alongside them. By registering an account, making a deposit, or otherwise using the Platform, you confirm that you have read this Policy and consent to the data practices described here.

This Policy applies to all information collected through the Platform — including details provided at registration, during account operation, through payment transactions, via customer support, and through automated technologies such as cookies and session tracking — regardless of whether you access the Platform from a mobile device, desktop browser, or any other method.

Six Core Privacy Commitments

777cd is built on a foundation of trust. The following six commitments summarise our approach to your personal data and your rights as a player.

Information We Collect About You

777cd collects the following categories of personal data. The table below summarises what we collect, the source of that data, and the primary purpose for which it is used.

777cd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification under applicable KYC obligations.

How We Use Your Information

777cd processes your personal data only for legitimate purposes that are proportionate to what was collected. The following are the specific purposes for which we use your information:

• To create, verify, and maintain your 777cd player account, including processing registration details and confirming your identity and age eligibility as required for a 21+ platform.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment methods, and to maintain accurate financial records of all transactions.
• To deliver customer support, respond to queries, investigate complaints, and resolve disputes raised by players across Bangladesh including Dhaka, Chittagong, Sylhet, and Khulna.
• To monitor gameplay activity for signs of problem gambling, enforce responsible gaming limits, and take appropriate action where a player's pattern of play suggests potential harm.
• To detect, investigate, and prevent fraudulent activity, money laundering, account abuse, bonus exploitation, and other forms of prohibited conduct on the Platform.
• To send you service notifications relevant to your account, such as deposit confirmations, withdrawal status updates, and security alerts. 777cd does not send unsolicited marketing messages.

Legal Basis for Processing Your Data

777cd processes personal data only where it has a legitimate and lawful basis to do so. The legal grounds on which we rely are as follows:

• Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions, including account management, payment processing, and customer support.
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, KYC requirements, and responses to lawful authority requests.
• Consent: where you have provided explicit consent, such as opting in to receive promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Payment Data and KYC Verification

All payment transactions on 777cd are processed through approved mobile banking providers including bKash, Nagad, Rocket, and Upay. When you make a deposit or withdrawal, we collect the mobile account number associated with the transaction, the amount, and the timestamp. This information is retained as part of our financial records and is used exclusively for transaction processing, fraud detection, and regulatory compliance.

As part of our Know Your Customer (KYC) obligations, 777cd may request identity verification documents including a copy of your national identity card, passport, or other government-issued photo identification. We may also request proof of your payment method ownership, such as a screenshot of your registered mobile banking account. These documents are processed securely and retained only for as long as required by applicable regulations.

Cookies and Tracking Technologies

777cd uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. Cookies are small data files stored on your device when you visit the Platform. The following types of cookies are used:

• Strictly necessary cookies: required for the Platform to function, including maintaining your login session, remembering your language preference, and protecting your account against session hijacking.
• Analytical cookies: used to understand how players interact with the Platform, which pages are visited most frequently, and where technical errors occur. This data is aggregated and anonymised.
• Functional cookies: allow the Platform to remember choices you have made, such as your preferred language, to provide a more personalised experience during your session.
• Security cookies: used to authenticate users, prevent fraudulent use of login credentials, and protect player accounts from unauthorised access attempts.

You may disable cookies through your browser settings; however, disabling strictly necessary cookies will impair Platform functionality and may prevent you from logging in or completing transactions. 777cd does not use third-party advertising cookies or cross-site tracking technologies.

Sharing Your Information with Third Parties

777cd does not sell your personal data. We share your information only in the following limited circumstances, and only to the minimum extent necessary for each purpose:

• Payment processors: we share the minimum transaction data necessary with our approved payment partners (bKash, Nagad, Rocket, Upay) solely to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Game providers: licensed studios such as Evolution Gaming, Pragmatic Play, Ezugi, and Spribe may receive technical session data (such as player ID and session token) necessary to deliver their games. No personally identifiable information beyond what is technically required is passed to game providers.
• Regulatory and law enforcement authorities: where required by applicable law, court order, or lawful authority request, we may disclose personal data to regulators or governmental bodies. 777cd will notify you of such disclosures where legally permitted.
• Fraud prevention and security partners: we may share technical data such as IP addresses and device fingerprints with trusted security service providers to detect and prevent fraudulent activity, account takeovers, and platform abuse.

All third parties with whom 777cd shares personal data are contractually obligated to process that data securely, use it only for the specified purpose, and not disclose it further without authorisation. 777cd remains responsible for ensuring that such third-party processing meets appropriate data protection standards.

How Long We Keep Your Data

777cd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your active account relationship with 777cd. Following account closure, we retain data for a minimum period as required by anti-money-laundering regulations and financial record-keeping obligations, which typically means retention for five years from the date of account closure or last transaction, whichever is later.

Technical and analytical data such as aggregated session logs may be retained in anonymised form for longer periods for the purpose of platform improvement and fraud pattern analysis. Where data is no longer required for any retention purpose, it is securely deleted or irreversibly anonymised.

Your Data Rights as a 777cd Player

777cd respects your rights in relation to your personal data. To exercise any of the following rights, contact our support team by email with your registered account details and a description of your request.

• Right of access: you may request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: subject to our legal retention obligations, you may request that we delete your personal data. We will comply where no overriding legal obligation requires us to retain it.
• Right to restrict processing: in certain circumstances you may request that we restrict how we process your personal data while a matter is under review, for example where you contest the accuracy of your data.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

How We Protect Your Data

777cd employs a combination of technical, organisational, and procedural security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits and vulnerability assessments of Platform infrastructure, and automated monitoring systems that detect and alert on anomalous access patterns.

While 777cd takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. In the event of a data breach likely to result in a risk to your rights, 777cd will take prompt action to contain the breach and will notify affected players as soon as reasonably practicable. If you believe your account has been compromised, contact our support team immediately.

Protection of Minors

777cd is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and forfeit any balance. If you are a parent or guardian and believe that a person under 21 in your care has registered with 777cd, please contact our support team immediately so we can investigate and take appropriate action.

Changes to This Privacy Policy

777cd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last updated" date shown at the top of this page. For significant changes that affect your rights, we will endeavour to notify registered players by displaying a notice on the Platform or sending a notification to the mobile number associated with your account.

It is your responsibility to review this Policy periodically. Continued use of the Platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, please stop using the Platform and request account closure through our support team.

Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777cd handles your personal data, please contact our support team by email. We are available 24/7 and will respond to all privacy-related queries within 14 days. Players based in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh are welcome to contact us in English.